CandyFloss – Privacy Policy

What this Privacy Notice Covers

This CandyFloss Privacy Notice is intended to help parents understand what data is collected by the app, why we collect it, what we do with it, and our privacy controls.

What information is collected about our users and members?

The information that we collect about you while you are using the CandyFloss Application falls into the following general categories:

User provided information

Incomparable FzLLE reserves the right to collect and store information, personal or otherwise, that you voluntarily supply either while on it’s CandyFloss Application or in responding via email in connection with a feature provided on the CandyFloss Application. Some examples of this type of information include demographic information CandyFloss Application(such as your name, email address, ip address, mobile number, gender). If you decline to supply or provide us with certain information while using the CandyFloss Application, you may not be able to use or participate in some or all of the features offered through the CandyFloss Application.

CandyFloss Application -> Log file information  

When you use the CandyFloss Application, our servers automatically record certain information that your Application sends whenever you visit the CandyFloss Application. These server logs may include information such as device information, such as hardware model, operating system version, and unique device identifiers, unique application numbers, such as application version number; your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Clear / Transparent GIFs information

When you use the CandyFloss Application, we may employ “clear GIFs” (a.k.a. Web Beacons) which are used to track the online usage patterns of our users / members anonymously. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients.

E-mail Communications 

To make e-mails more useful and interesting, Incomparable FzLLE often receives a confirmation when you open e-mail from Incomparable FzLLE, whenever sent, if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

Information from Other Sources

Incomparable FzLLE might receive information about you from other sources and add it to our account information.

How is this information used?

If you submit personally identifiable information to us through the CandyFloss Application, then we use your personal information to operate, maintain, and provide to you the features and functionality of the CandyFloss Application. Any personal information or video content that you voluntarily disclose online (on discussion boards, in messages and chat areas, within your public profile page, etc.) becomes publicly available and can be collected, seen and used by others besides us. We cannot be and are not responsible for any unauthorized third party use of such information.

We do not use your email address or other personally identifiable information to send commercial or marketing messages. We may provide our advertisers with information about you and other visitors that will enable our advertisers to better target ads to specific types of visitors. We reserve the right to use and to disclose to third parties all of the information that we collect online about you and other visitors in any way and for any purpose, with one important exception viz. We will not use the information that we collect online from you while you are using the CandyFloss Application, nor will we authorize third parties to use such information, to mail or email promotional offers directly to you unless you have specifically informed us that you would like to receive promotional offers from us and/or from third parties. If you choose to receive these promotional offers, then your information may be used for direct mail or email marketing. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major CandyFloss Application changes or for customer service purposes).

We use both your personally identifiable information and certain non-personally- identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the CandyFloss Application and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user / member preferences and trends. We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the CandyFloss Application; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our marketing campaigns; (d) monitor aggregate metrics such as total number of visitors, pages viewed, etc.; and (e) track your entries, submissions, and status in promotions, and contests.

CandyFloss Application

CandyFloss Application is for parents to keep a track of what their children are watching. As parents ourselves, we are helping parents by adding those content pieces, that are freely available on youtube without interfering, in any way to what is available. Parents can also add youtube content in their own login, which only their kids can view.

We may make some content, products and services available through our Application through cooperative relationships with third party providers, where the brands of our provider partner appear on the CandyFloss Application in connection with such content, products and/or services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly; in which cases the privacy policy of the provider partner may apply to the provider partners use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information. Be aware that we may occasionally release information about visitors / members when release is appropriate to comply with law, to enforce our Terms of Service agreement, or to protect the rights, property or safety of users of the CandyFloss Application, the public, or the Incomparable FzLLE web /wap site.

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or our Application is acquired by another company, information about our visitors may be among the transferred assets.

When does Incomparable FzLLE disclose any information?

We provide personally identifiable information and non-personally- identifiable information to our subsidiaries, affiliate companies, or other businesses or people for the purpose of processing such information on our behalf. We require that these parties agree to process such information in compliance with our privacy policy, and we use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.

We do share non-personally- identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the CandyFloss Application.

We may release personally identifiable information and/or non-personally- identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with any law or to respond to a court order or an order from any governing body or statutory authority.

Incomparable FzLLE also reserves the right to disclose personally identifiable information and/or non-personally- identifiable information that Incomparable FzLLE believes, in good faith, is appropriate or necessary to enforce our Terms of Use, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our Application, and to protect the rights, property, or personal safety of Incomparable FzLLE, our users / members or others.

Our Assurance & Commitment towards Data Security

Incomparable FzLLE use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Incomparable FzLLE and you do so at your own risk. Once we receive your transmission of information, Incomparable FzLLE makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If Incomparable FzLLE learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Incomparable FzLLE may post a notice on the CandyFloss Application if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify the Incomparable FzLLE Privacy Coordinator.


Incomparable FzLLE is registered in UAE with infrastructure located across UAE, India at the time of writing this notice. If you are a user / member accessing the CandyFloss Application from any other region with laws or regulations governing personal data collection, user, protection and disclosure, that differ from the applicable Indian laws, please note that through your use of the CandyFloss Application, this Privacy Notice, and our Terms of Use, you are transferring your Personal Information to our servers located at any of our locations and you are giving a complete consent for the mentioned transfer. Incomparable FzLLE will, at any point of time, be complying with the legal provisions on the subject matter, as applicable in India from time to time.

Signing into CandyFloss with a Parent’s Google Account: Additional Information We Collect and How We Use It

We ask the parents to sign into CandyFloss with their Google Account to access and enable additional parental controls, customization and viewing preferences

When you sign into CandyFloss with your Google Account, the app will collect your Google Account information, such as email address and password, and where available, and any other information that you may have enabled in the app. These may include lists of video blocked from the app, videos you add to the app, in addition to the information described above. We will use this information to provide certain additional features, including:

  1. Give you access to and enable additional parental controls, customization, and viewing preferences, in the app on all your devices. These may include adding or blocking certain videos from the app, the creation of limited profiles for your children that they can edit, the ability for your children to mark videos that they like or dislike and to subscribe to certain channels.

When you sign in with your Google account, we will use the watch and search history tied to each specific installation of the app to recommend videos on CandyFloss, as described above, and we will continue to use that watch and search history to recommend videos even if you sign out of the app..

Parental Access and Controls

As a parent, you always have a control on what videos your children see by adding or removing videos from the Parent section. You can always browse through our selection of curated videos to know what videos are available to your children. While we take utmost care to ensure all videos curated by us are acceptable for children, there may be videos that you personally do not want your children to see – in such a case, you have the ability to block or delete that video on your device.

Notification Of Changes

Incomparable FzLLE reserve the right at any time to: change the terms of this Agreement; change the Services, including eliminating or modifying any content on or feature of the CandyFloss Application; or change/charge any fees or charges for use of the Services.

Conflict Resolution

Incomparable FzLLE is committed to resolving disputes as soon as feasible and shall endeavor to resolve all disputes brought to our notice in keeping with the mechanism prescribed.